Privacy Policy

• Account information. When you create an account, our authentication provider collects your name, email address, and login credentials.
• Order and shipping information. The shipping name, address, email, and the items in your order.
• Payment information. Card payments are processed by our payment processor. We receive a confirmation and limited transaction details, but we do not store full payment card numbers.
• Communications. Messages you send us, such as support or order inquiries.
• Usage data. Basic technical data such as IP address, browser type, and pages viewed, collected through standard logs and cookies.

• to process, fulfill, and ship your orders;
• to send order confirmations, shipping, and delivery updates;
• to provide customer support and respond to inquiries;
• to detect, prevent, and address fraud, abuse, or security issues;
• to comply with legal obligations and enforce our Terms.

We share information only with the service providers needed to run the store, each acting on our behalf:

• a payment processor, to handle payments securely;
• an authentication provider, to manage accounts and sign-in;
• a shipping and label provider, to ship orders and provide tracking;
• an email provider, to send transactional messages;
• cloud hosting and database providers, to operate the site.

We do not sell your personal information. We may disclose information if required by law or to protect our rights.

We use essential cookies to keep you signed in and to maintain your cart. These are necessary for the site to function. We do not use cookies to sell your data.

We retain order and account records for as long as your account is active and as needed to meet legal, tax, and accounting requirements. You may request deletion of your account as described below, subject to records we are required to keep.

We use reasonable administrative and technical safeguards to protect your information, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at support@mystakk.com. We will respond within the timeframe required by applicable law.

The site is intended for users who are at least 18 years old. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. Changes are effective when posted, with the “Last updated” date revised accordingly.

Questions about this Privacy Policy may be directed to support@mystakk.com, or by mail to Stakk LLC, [Registered business mailing address].